Customer Testimonials
Google – Apr 11, 2019 ★★★★★
After visiting McKinney, Metro, and Clay Cooley, Hendrick in Frisco is THE ONLY dealership you should go to for your VW. Don’t waste your time with the other dealers in the metroplex. Hendrick doesn’t waste your time and are upfront with their pricing. No “dealer add-ons” bs, what you see is what you get. Even though you aren’t being charged for dealer accessories, Hendrick GENEROUSLY outfitted my car with tint, edge guards, and nitrogen-filled tires. These services at any other dealership would run upwards of $800. You seriously save some money by taking your business to Hendrick. Ademir and his financial man Mo took great care of me. They deserve recognition for their excellent service and attitudes. Even though I went in at closing time they still treated me as if I was any other priority customer. We ended up staying an hour past closing but I was still treated incredibly well. This is a dealer I wouldn’t hesitate to buy a car from again. I’m sure you won’t regret giving Hendrick VW a shot, because after lots of shopping around I truly believe they are the best VW in the metroplex. My only regret is that I should have came here first and not have wasted my time with the other dealers!
Amazing customer service from everyone I met at the dealership. I couldn’t be happier with the car buying experience here.
I searched for a car online and as soon as i found what i liked i put in a request to find out more about the car. Couple of minutes later i got a call from George Strong who gave me all the info about the car and helped me set up an appointment to go check out the car. Mr Strong was very helpful, professional and told me everything that i needed to know. When i went in on Saturday he was kind enough to take me in even though we were late. I had a very pleasant time and i am happy with my car.
I bought my daughter's first VW from Elmer. I found the experience stress free and actually enjoyable. Hendrick Volkswagen Frisco has a new customer for life. Thank you Elmer and Hendrick Volkswagen!
I bought my 2017 Passat in late 2016. I was looking for an off lease 2014-2015, and they cut me such an awesome price straight out of the gate I went for the new one. My only issue was the stupid scent that permeates the entire showroom, and my salesman and finance manager brought the paperwork outside so I could make the deal. Had one minor warranty issue which was quickly resolved, and it was a tire, so nothing VW can do about that. They made it right so I’m happy. I’ve taken it there for all service and am always in and out promptly. Just wish I could wear this car out sooner and get another one. Jetta GLI this time.
We purchased a Jeep from Mark Atkins at Hendricks Volkswagen Frisco. Mark was very helpful and great to work with. I would definitely recommend him for your next purchase!
Zhong Ren was helpful and knowledgeable throughout the entire process! He made the process quick and easy and was able to answer all of my questions. Highly recommend!
Excellent buying experience with Hendrick VW. Zhong Ren, our sales rep was fantastic and went above & Beyond to make sure we got what exactly what we wanted. His hardwork and dedication made this an excellent buying experience for us. Thank you Zhong & Hendrick!
Bottom Line: Trust Steve Niyogi for your VW buying needs! He's the best!I had a really easy and pleasant experience buying a 2019 Golf R at Hendrick VW Frisco thanks to Steve Niyogi and the rest of the team. I'll admit that my requests were a little unusual, but Steve never missed a beat. I was living in South Korea, and I needed a car that would be ready for my planned arrival back in the DFW area at a specific date. Steve and Hendrick VW did a great job of walking me through the process and coordinating the order/delivery of the car, and it was ready and waiting for me when I returned home to the US. Steve honored all of my requests and was very honest and forthcoming about the pricing, incentives, and available financing options.When the dealership took delivery of the vehicle earlier than everyone expected, Steve arranged to have it stored inside their dealership for several weeks while he waited for me to arrive. This was above and beyond what I expected, as it kept the car safe during DFW's crazy thunderstorm season. Picking it up from the dealership was a breeze. Not only was the car made ready for my arrival exactly as I had requested, but Steve walked me through the paperwork quickly and efficiently, helping me to be "in and out" of the dealership in minimum time. He even sat with me and explained the vehicle's features, making sure I had all my questions answered before I drove home.Steve's service and passion for customer satisfaction didn't end when I drove my car off the lot, either. He has been great about follow-up, and every question I've had about service or use of the car has been met with a rapid response and great customer service. I can't praise him enough. Steve Niyogi is a fantastic person to do business with, and it's obvious that he really cares about my satisfaction with my new purchase. I highly recommend you give him a call at the dealership, or email him at: Steve.Niyogi@hendrickauto.comSteve - THANKS AGAIN!
Fernando was very welcoming especially it being my 1st time coming to this Dealership. He answered all questions I had and even suggested parts for my vehicle. I will definitely be returning!
