Customer Testimonials
Google – Apr 11, 2019 ★★★★★
After visiting McKinney, Metro, and Clay Cooley, Hendrick in Frisco is THE ONLY dealership you should go to for your VW. Don’t waste your time with the other dealers in the metroplex. Hendrick doesn’t waste your time and are upfront with their pricing. No “dealer add-ons” bs, what you see is what you get. Even though you aren’t being charged for dealer accessories, Hendrick GENEROUSLY outfitted my car with tint, edge guards, and nitrogen-filled tires. These services at any other dealership would run upwards of $800. You seriously save some money by taking your business to Hendrick. Ademir and his financial man Mo took great care of me. They deserve recognition for their excellent service and attitudes. Even though I went in at closing time they still treated me as if I was any other priority customer. We ended up staying an hour past closing but I was still treated incredibly well. This is a dealer I wouldn’t hesitate to buy a car from again. I’m sure you won’t regret giving Hendrick VW a shot, because after lots of shopping around I truly believe they are the best VW in the metroplex. My only regret is that I should have came here first and not have wasted my time with the other dealers!
Gorge is the Goat!
Great service but could not work a deal
Thank you Mark Atkins for your patience and amazing customer care in answering all our questions patiently. Our family 's new ride,a 2019 Volkswagen Tiguan is home !
Josh C in the service department was extremely respectful, polite and accommodating and he went above and beyond to make sure my experience was great.
I had to take my Tiguan in for service and was blessed to get Josh C as my service agent. Not only was Josh extremely respectful, polite and accommodating but he went above and beyond to make sure my experience was great. My car was getting repaired for about three weeks and Josh made sure that I received a loaner car and updated me on everything regarding the status of my car. I never felt out of the loop or like I didn’t know what was going on with my car. In addition, the day before my car was ...
I had to take my Tiguan in for service and was blessed to get Josh C as my service agent. Not only was Josh extremely respectful, polite and accommodating but he went above and beyond to make sure my experience was great. My car was getting repaired for about three weeks and Josh made sure that I received a loaner car and updated me on everything regarding the status of my car. I never felt out of the loop or like I didn’t know what was going on with my car. In addition, the day before my car was ...
I had the pleasure of buying a new 2020 MK7.5 GTI from VW Frisco. I had been in communication on and off with Greorg Strong for the better half of a year, when I originally started looking. As soon as I saw the car online, I was back in contact with George and he had the deal done before the end of the day. The customer service I experienced from George and the rest of Hendricks VW was top notch. I got a full tour of the car and its capabilities/amenities before driving off the lot. would 100% recommend calling George ...
Recently, I had to bring my vehicle in for a repair and was provided a great customer service experience by Fernando Gomez. He made sure that the situation of my vehicle was taken care of. I highly recommend him when coming in for a visit.
I contacted them to see the truck.....they reached out to me about 2 hours later that the truck had already sold
Great serviceBest buying experienceAsk for Ricardo
