Customer Testimonials
Google – Apr 11, 2019 ★★★★★
After visiting McKinney, Metro, and Clay Cooley, Hendrick in Frisco is THE ONLY dealership you should go to for your VW. Don’t waste your time with the other dealers in the metroplex. Hendrick doesn’t waste your time and are upfront with their pricing. No “dealer add-ons” bs, what you see is what you get. Even though you aren’t being charged for dealer accessories, Hendrick GENEROUSLY outfitted my car with tint, edge guards, and nitrogen-filled tires. These services at any other dealership would run upwards of $800. You seriously save some money by taking your business to Hendrick. Ademir and his financial man Mo took great care of me. They deserve recognition for their excellent service and attitudes. Even though I went in at closing time they still treated me as if I was any other priority customer. We ended up staying an hour past closing but I was still treated incredibly well. This is a dealer I wouldn’t hesitate to buy a car from again. I’m sure you won’t regret giving Hendrick VW a shot, because after lots of shopping around I truly believe they are the best VW in the metroplex. My only regret is that I should have came here first and not have wasted my time with the other dealers!
it was a great experience with Mr. George Strong in the Hendrick VW. He was very detail oriented and flexible to work with my needs. He provided us very clear and straight forward information for both the cars and each step of the process.
Recently ( 10 days back) I purchased my new 2019 Jetta Volkswagen in Hendrick Volkswagen Frisco through Costco auto program. George Strong is a representative from Hendrick Volkswagen for Costco Auto Program. He is very knowledge and was well prepared for our appointment. He explained clearly about the Costco Auto program and also went through price chart. Well knowledged about the vehicle and demonstrated each and every functionality of the Vehicle. Took us for a very long test drive and explained about the functionality of each and every unit of the vehicle. Post purchase follow-up was very appreciable. Good and friendly staff.Jetta 2019 is awesome. 2019 new model is designed very well for small family. It's very comfortable compact car for a compact family. Most attractive feature is the boot space. I am loving it.
If you’re looking for a new or used vehicle consult with George Strong. He’s the nicest, most professional and thorough sales consultant I’ve ever dealt with.
Worked with Steve to purchase new Tiguan. He was great to work with. Overall dealership experience was good.
I bought my Tiguan last year and wanted to trade it in for the atlas as we needed a bigger vehicle. The 2018 Tiguan we had was in a rough shape so we were upside down over 8500. When I met with Michael Hansen let him know my concern would be not being negative on my trade originally on the atlas the rebates were around 6000 so I would only be negative 2500 but he got his sales manager involved and after talking with their general manager they were able to give me 9990 in rebates. What I liked about the interaction is that Michael Hansen wasn’t pressuring at all and his sales manager I wish I could remember his name to give him credit was amazing as he already knew what my goal was and I didn’t need to remind him. Both the sales manager and Michael were with me until the deal was closed as they were able to help me with an additional 500 when we were with the finance manager. Overall great service this is the third vehicle I purchase with them always come back due to the level of service they provide.
We worked with Mark Atkins tonight to make our daughter's sweet 16 a special one. We had communicated via email about the car and upon arrival to the dealership quickly told him it was a surprise and he played along the entire time until we revealed it to her that she was the one getting the Tiguan. Mark was fantastic to work with and didn't have that overbearing car salesman vibe which is hard to come by. Everyone at the dealership was fantastic and we will definitely return for our next VW purchase!
Service advisor Joshua was professional and shows sincere concern to make sure the customer needs are met. I had a great experience at the dealership along with the popcorn !
I have never been more comfortable in the process of buying a car and I have had a couple of really bad experiences. Mark listened carefully and had a handle on my needs almost immediately. He was very transparent and helped me to find the best vehicle for my needs. Thank you Mark for changing my view of car sales people. Thank you Hendricks for hiring people who can listen to the needs of the client.
I bought my second car here. Robert Fabian was so helpful. He was so patient, and nice. Great place to come and great experience. If u want to buy a car here, Robert is the guy.
